Introduction
At SlipSilks, we are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Account login credentials
Automatic Information
When you visit our website, we automatically collect certain information:
- IP address
- Browser type
- Device information
- Browsing behavior
- Cookies and tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your orders
- Communicating about your purchases
- Providing customer support
- Improving our website and product offerings
- Sending promotional emails (with your consent)
- Analyzing website traffic and user behavior
Data Protection and Security
We implement robust security measures to protect your personal information:
- Encryption of sensitive data
- Secure payment processing
- Regular security audits
- Limited access to personal information
- Compliance with industry-standard security protocols
Sharing of Information
We do not sell your personal data. We may share information with:
- Third-party service providers (shipping, payment processing)
- Legal requirements
- Business transfers or acquisitions
Your Rights
You have the right to:
- Access your personal information
- Request correction of your data
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
Cookies and Tracking
Our website uses cookies to:
- Improve user experience
- Remember preferences
- Analyze website performance
- Provide personalized content
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.
Children’s Privacy
We do not knowingly collect data from children under 13. If you believe we have inadvertently collected such information, please contact us.
International Data Transfers
We may transfer and process your data in countries outside your home country. We ensure appropriate safeguards are in place.
Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.
Contact Information
For any privacy-related questions or requests, please contact:
SlipSilks Privacy Team Email: hi@slipsilks.com
Address: 68 Town House Rd, Durham, CT 06422
Effective Date
Last Updated: 2024.12.2